FAQ (Frequently Asked Questions)
Your questions answered
On this page you will find answers to questions that we are commonly asked. If you cannot find an answer to your question on this page, please contact us here.
Advertising
If you are interested in English Understood advertising your product(s), please use our contact form here.
If you are interested in advertising English Understood’s products on your website/social media or being an affiliate of English Understood, please contact us here.
eBooks and products
You may not use English Understood’s content/services/eBooks without our written permission.
To obtain a licence to use our content, please contact us here.
At the moment, we have eBooks about grammar, English tenses, making correct sentences in English and common phrases.
You can look at our eBooks here.
We are constantly making new products to help our students learn English. Sign up to our newsletter here so you don’t miss any discounts for new products.
If you have specific ideas for an eBook, please use our contact form here.
Thank you for taking the time to write a review about our eBook.
If you would like to write a review, please leave a review on our website or on our Facebook page.
We are very sorry to hear you are not satisfied with one of our products.
Please contact us here, tell us why you were not satisfied with the product and we will try to come to a solution. (Please note that in accordance with our refunds policy, no refunds can be given on eBook sales.)
Also, we would appreciate if you gave us feedback about how we can make the product better for you.
You can give us feedback here.
You can pay for an eBook via PayPal, MasterCard or Visa.
No you cannot use our eBooks for the purposes of teaching English without English Understood’s written permission.
If you would like to obtain a licence to use our eBooks for the purposes of teaching English, please contact us here.
If you paid for an eBook and it has been more than 24 hours since you paid for it, please contact us here and we will send the eBook to you again.
You can download an eBook a maximum of three times.
After downloading your eBook, please make sure you save it to your device or computer as you will not be able to download the eBook more than three times.
If you do not download your purchase from the link provided within 90 days, your download link will expire.
After you pay for your order, you will be taken to a page where you can download the eBook(s) that you paid for. You will also be sent an email with a link to download the eBook(s). Please make sure that you save the eBook to your device or computer after downloading it.
If you are still having problems with downloading an eBook that you have purchased, please contact us here.
We do not give any refunds for eBook purchases. Please see our refund policy here.
All prices on this Site’s shop are United States Dollars (USD).
English Understood
English Understood is based in Australia.
English Understood started making online lessons in 2020.
The team at English Understood has years of experience teaching English to non-native English speakers.
This has allowed us to see the most common mistakes that most students learning English make. It has also allowed us to see why students have problems learning English.
We put this knowledge into our lessons to make our lessons specifically designed for students learning English.
Please visit our contact page here.
If you are interested in online lessons with us, please contact us here.
At the moment, we do not have any online courses but we will release online courses in the future.
To be the first to know about when we release our courses and to receive promotions/discounts when we release our online courses, please sign up to our newsletter here.
Free Lessons
At English Understood, we love teaching English and enjoy making lessons for students who are learning English.
We also believe that every person who wants to learn English should be able to access some lessons for free.
We have lessons on beginner English, pronunciation, grammar, common mistakes, vocabulary, speaking, reading, writing and more.
You can look at our free lessons page here.
If you have any ideas for lessons you would like us to create, please use our contact form here.
Learning English
We believe that the best way to learn English is by learning the basics first.
The basics of English are pronunciation, grammar and vocabulary.
After you have learned the basics, then you can learn more advanced English.
If you try to learn advanced English before you learn the basics, you may not be able to pronounce words correctly and you may not understand basic sentences and grammar structures in English.
Learning English is something that takes time.
You should use every resource that is available to you.
We also believe that you should learn the basics of English first before you try to learn intermeidate and advanced English.
We have free lessons on our website which you can look at here.
You can also look at our eBooks here.
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Recent Lessons
Recent Lessons
Recent Lessons
Want weekly lessons?
Enter your email below and you will get 1-2 English lessons sent to your inbox every week. We may also occasionally email you updates and discounts for our products.
See our Privacy Policy here. Unsubscribe anytime.
Want to improve your English?
Join thousands of other learners and get free English lessons, tips & tricks, strategies, news and updates!
See our Privacy Policy here. Unsubscribe anytime.
JOIN THE
English Understood Academy
Learn anytime
7 courses, 500+ lessons
Friendly community
Meet English learners and speaking partners
Helpful teachers
Ask teachers questions
Audible free trial tablet and mobile
Recent Lessons
Recent Lessons
Recent Lessons
